Coronavirus (COVID-19) Updates and Resources

Our thoughts are with you as we all face the challenges of coping with the outbreak of the Coronavirus and the rapid changes it is bringing to our daily lives. We know that parents and child care providers are significantly impacted right now, and we will be continuing our advocacy work on behalf of young children, their families, and their educators. Click here to read our full statement on this public health issue.

On this page, we will be sharing the latest news, guidance, and resources, as well as keeping you updated on ways that you can take action to support families and the early childhood system. Help guide and inform our work by sharing your story about how this is impacting you and what support you think is needed.

Things are evolving quickly, so please check back regularly for the latest updates. We wish you all continued good health and safety as we work together in these unprecedented times to do what’s best for our state’s young children.


News and Resources

Click here to view our Child Care Emergency Economic Support Package (rev. April 7)

Click here to view our position statement on child care closure during the COVID-19 crisis (March 24)

Critical Information for Child Care Centers from NC DHHS/DCDEE:

April 3, 2020 – COVID-19 Child Care Payment Policies

    • DCDEE has released important COVID-19 Child Care Payment Policy information. One of the key updates is that DCDEE will make Subsidized Child Care Program payments to ALL subsidized child care providers for March, April, and May service months, regardless of whether the facility is open or closed.

April 1, 2020 – COVID-19 Parent Application for Financial Assistance for Emergency Child Care

    • Effective April 1, 2020, NC DHHS has established an Emergency Child Care Subsidy Program for essential workers. Financial aid is available to parents and caregivers who are essential workers, do not have other child care options, and meet the following criteria:
      • Their income is below 300 percent of the poverty line;
      • They are an essential worker fighting COVID-19 or protecting the health and safety of communities; and
      • They have no other child care options available.
    • Essential worker emergency child care financial assistance will be offered for at least April and May. To receive an emergency care subsidy, parents must fill out the COVID-19 Parent Application for Financial Assistance for Emergency Child Care confirming they meet the requirements, and submit it to their child care facility. Parents can also fill out a hard copy of this form at their child care facility.
    • Please click here for Guidance for Child Care Providers on Parent Application for Financial Assistance


    • Effective April 1, NC DHHS/DCDEE expect all child care programs to meet new health, safety and operational guidelines. If you are currently open and wish to remain open after March 31, child care programs must complete a COVID-19 Emergency Child Care Provider Application Form by 11:59 p.m. on March 31. The application details the health, screening, safety and operational requirements for remaining open or reopening to provide emergency child care to critical workers. Additionally, a financial assistance package for providers and families is also included in the guidance document.

Previous Updates and Guidance provided by NC DHHS/DCDEE

Parents in Need of Child Care:

If you are a parent who provides necessary services to, or cares for, members of our communities, and your child care has fallen through or is unavailable because of closures, please call this number to be connected with the right fit for you and your child: 1-888-600-1685.

    • Click here to download a flyer in English and Spanish
    • Child care options are for parents whose typical child care arrangements are unavailable due to school or child care closings and who cannot access other care. Options are available for infants up to children age 12.
    • Under the direction of Gov. Cooper, NC DHHS, the NC Department of Public Instruction, and the NC Child Care Resource & Referral Network and partners across the state are working together to provide these vital child care options.

Additional Resources from NC Department of Health & Human Services and DCDEE:
COVID-19 Response in NC

Resources for SBA Loans and Unemployment:
Coalition Webinar (4.8.20) featuring Self-Help Credit Union and SBA: handouts and recording
First Five Years Fund SBA/PPP Summary for Child Care Providers
U.S. Chamber of Commerce SBA Guide
National Employment Law Project Unemployment Fact Sheet

Resources from the Centers for Disease Control (CDC):
Guidance for Child Care Programs that Remain Open
Guidance for Schools and Child Care Centers
Guidance for Pregnant Women and Children
Stop the Spread of Germs Flyer (in English and Spanish)

Resources from Statewide Organizations:
CCR&R System: Child care providers: help inform parents about your availability or closure by updating your program’s open/closed status.
NC Partnership for Children: COVID-19 federal and state policy summary (3.27.20)

Resources for Child Care Providers and Parents from National Organizations:
ZERO TO THREE: How is Congress Addressing the Needs of Babies and Families?
ZERO TO THREE: The Policy Response to COVID-19
ZERO TO THREE: How to Talk to Children about the Coronavirus
Child Care Aware of America: Coronavirus News and Resources (including a webinar, decision-making guidance for centers, and policy resources)
NAEYC: News and Resources (including a survey for child care centers and an online community for questions)
NAEYC: Child Care in Crisis – Understanding the Effects of the Coronavirus Pandemic
CLASP: Federal policy resources
NPR: Just for Kids – a Comic Exploring Coronavirus
American Academy of Pediatrics: Resources for Parents

Take Action and Share Your Story

Send a Message: Tell NC Policymakers that Child Care Needs Support Now!

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Sign a Petition: Tell NC Policymakers that Child Care Needs Support Now

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Share how this is impacting you & what support is needed

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